To secure your upcoming appointment, we request a 30% deposit at the time of booking. Please note any cancellations made less than 24 hours before your scheduled appointment will result in the deposit being retained. If online payment is not possible, call us to process your deposit.

For cancellations, please contact our store number at (02) 5940 8499.

Appointments are not confirmed until the deposit is received. We understand that unforeseen circumstances may arise, and short-notice cancellations may be considered. In such cases, refunds of the deposit will be issued at our discretion.

Your deposit is crucial as we have a wait-list of eager clients, and cancellations impact both those waiting and our dedicated staff. We appreciate your understanding and cooperation in maintaining a smooth and efficient booking system.